Privacy Policy
Last updated: May 27, 2026
1. Information We Collect
Account Information: When you create an account, we collect your name, email address, and password.
Content Data: We store notes, documents, flashcards, and other content you create on our platform.
Usage Information: We collect information about how you interact with our service, including feature usage, study sessions, and session duration.
Device Information: We may collect device type, operating system, and app version for troubleshooting and improvement.
2. How We Use Your Information
To provide and maintain the service, including storing your content and syncing across devices.
To personalize your experience, such as remembering your preferences and providing AI-powered study recommendations.
To improve our service, including analyzing usage patterns to enhance features and usability.
To communicate with you about your account, send updates, and respond to support requests.
3. Information Sharing
We do not sell your personal information to third parties.
We may share information with trusted service providers who help us operate our platform (e.g., cloud hosting, analytics). These providers are bound by confidentiality obligations.
We may disclose information if required by law, such as in response to a valid legal request or court order.
You control sharing settings for workspaces and content within the app.
4. Data Security
We implement industry-standard encryption for data in transit and at rest.
Access to user data is restricted to authorized personnel on a need-to-know basis.
We regularly review and update our security practices. While no system is completely secure, we are committed to protecting your data.
5. Cookies and Tracking
We use essential cookies to maintain your session and provide core functionality.
Analytics cookies help us understand how users interact with our service.
You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to access, update, or delete your personal information at any time through the app settings.
You can export all your data at any time. Data export is available in the settings menu.
You may request deletion of your account and associated data. We will fulfill such requests within 30 days.
For users in certain jurisdictions (e.g., EU), you may have additional rights under applicable data protection laws.
7. Children's Privacy
Knotree is not directed to users under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us at [email protected].
8. Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external services.
We encourage you to review the privacy policies of any third-party services you use.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification.
We encourage you to review this policy periodically.
10. Contact
For questions about this Privacy Policy, please contact us at: [email protected]